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Microsoft to Pay Reparations for Vista, Office Delays
Wednesday, August 9th, 2006
Microsoft is working on a new reparations strategy, known internally as a customer incentive 
program, for those customers with volume licensing programs who will be negatively affected by the delay in the release of Windows Vista and Office 2007. Most enterprises buy volume licensing agreements from Microsoft, along with Software Assurance, which guarantees them the rights to all upgrades for any product covered by the agreement while it is in force.
But even if Microsoft sticks to its current timetable for the delivery of Vista and Office 2007, the delays mean that some customers who bought Software Assurance and who would have qualified for those upgrades if they had shipped as originally expected will not get them before their contracts expire. Microsoft to Pay Reparations for Vista, Office Delays
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